RIDE Leadership

R – Results and Reflection

I – Inquiry and Inspiration

D – Disrupt and Design

E – Engagement and Energy

In our last discussion regarding RIDE Leadership, I discussed the guidelines for bringing RIDE Leadership to life – being present, being aware, communicating and having a goal. Having established the parameters for RIDE Leadership let us take some time and explore the individual characteristics that a RIDE Leader would exhibit. Today we will address Results and Reflection.

It would be an obvious statement that leaders are responsible for results and when we become a little curious and explore to ask the question “as the business is successful, what results are the responsibility of the leader?”. As the person at the top has minimal impact on the day-to-day action of the business which ultimately drive the results and engage the customer – what is the result that can be attributed to the leader of the business, enterprise or organization? Allow me to suggest that the results the leader is accountable for is setting the tone for the business and being the living embodiment of the values the business espouses. The leader through their communication, especially the asking of questions identifies what is important and where employees need to focus their energy. The results of those actions will deliver on the business or organizational goals.

Reflection is a term frequently used by leaders, and what is intended here is the period where a leader takes the time to reflect not only on their actions, but also on thoughts and biases. The tendency today in business is to equate action with movement and progress, which limits the ability to reflect on what has been achieved, what actions have been taken and what actions are needed. In periods of reflection, the leader is able to look back and see if the actions taken met or exceeded their objective, what was learned from the decisions made, the results delivered, what biases became evident and were individual and organizational strengths used? A key thought to ponder during periods of reflection is how did the customer or end-user benefit from the actions of the last period – how was their experience strengthened and how will they speak about it?

More to follow on future blogs regarding RIDE Leadership and share your thoughts!

Ralph Weickel is President with Corporation for Positive Change, and Principal of European Center for Positive Change  & Performance Management.